Description

Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Responsibilities

•  Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support.
•  Customer Experience: To provide service excellence and achieve customer satisfaction
•  Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Requirements

•  A qualification in Business, Commerce and Management Studies (Required)