Description

We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.

Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.

Responsibilities

•  Deal with customers in a customer centric manner
•  Achieve individual targets
•  Administration
•  Processing transactions and cash ups
•  Effective self-management and teamwork
•  Security and safety
•  Reception / Switchboard
•  Ensure up to date product knowledge
•  Receiving and dispatching of stock
•  Merchandising, housekeeping and store presentation

Requirements

•  Matric

Skills & Competencies

•  Numeracy skills
•  Ability to work with money
•  Computer literacy
•  Attention to detail
•  Interpersonal skills
•  Written and communication skills
•  Team work
•  Telephone etiquette
•  Target driven
•  Customer centricity
•  Practical experience in a financial and administration role
•  SAP experience advantageous
•  MS Office (Word, Excel)
•  Cellular and Retail experience
•  Knowledge of relevant Company policies, practices, processes and systems
•  Conscientious
•  Integrity
•  Customer centric
•  Fraud detection
•  Target driven