Office Receptionist (Remote)

Description

The Office Receptionist will provide exceptional front-line support for a UK-based company. The role involves managing inbound calls, handling client inquiries, scheduling appointments, and providing general administrative support from a remote setting.

Responsibilities

•  Answer and direct incoming calls professionally and efficiently.
•  Manage emails and respond to client inquiries.
•  Schedule appointments and coordinate meetings as required.
•  Maintain and update records with accurate client information.
•  Provide general administrative support to the team.
•  Ensure customer satisfaction through excellent communication and problem-solving skills.

Requirements

•  Minimum 1 year of experience in a receptionist, customer service, or administrative role.
•  Strong verbal and written communication skills.
•  Proficiency in Microsoft Office and other relevant software.
•  Ability to multitask and prioritize effectively in a remote setting.
•  Reliable laptop and high-speed internet connection.
•  A quiet, professional workspace at home.

Skills & Competencies

•  Communication (verbal and written)
•  Multitasking and prioritization
•  Microsoft Office proficiency
•  Customer service
•  Problem-solving