Description

Motus FORD KEMPTON PARK has an opportunity available for a Receptionist. Primarily this role is responsible to deliver upon admin responsibilities in a timely manner, and manage the switchboard and reception area of the branch, providing a professional and friendly interaction to callers and visitors alike. This is a great opportunity for individuals who are looking for an environment where they can learn and grow with our business, and make a positive contribution to the team’s success.

Responsibilities

•  Professionally welcoming all walk-in customers to the dealership and ensure that they are taken care of.
•  Assist with screening visitors entering the premises and maintaining Covid protocols.
•  Effectively and professionally handling incoming calls, including the accurate taking of messages and speedy relay thereof to relevant people.
•  Will also be responsible for receipting and cash handling and banking.
•  Ensure that the reception and coffee bar area is kept clean and tidy at all times.
•  Provide callers and customers in the dealership with accurate information, taking care to always be knowledgeable and updated around changing information.
•  Responsible for ensuring all documentation is accurately and professionally typed, stored and can be easily retrieved.
•  General administration duties as may be requested by management

Requirements

•  1 year of relevant reception and administration experience
•  Grade 12.

Skills & Competencies

•  Computer literate – MS Office (Word, Excel, Outlook).
•  An excellent command of the English language is essential, both verbal and written.
•  Communication skills in English (read, write & speak)
•  Working with people, able to easily establish good relationships with stakeholders.
•  Administration skills
•  Stress Tolerant: Calm and composed under pressure, remains controlled in the face of pressure, complaints, or failure.
•  Problem solving: Identifies problems and finds solutions to them. Isolates problem areas and uses appropriate techniques to solve them.
•  Attention to detail
•  Following instructions and procedures.
•  Self-motivated, trustworthy and highly responsible.
•  Friendly, approachable
•  Vibrant, energetic, friendly & welcoming
•  Reliable
•  Consistent