Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Sales Agent (Field) x 4 to be based in KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.

Responsibilities

•  Customer Service: Assist clients with opening accounts and all betting queries.
•  Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
•  Drive mobile marketing campaigns to increase sales and sign up new online accounts.
•  Must keep records of their sales activities and report their progress to management daily.
•  Promote the mobile brand.
•  Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
•  Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
•  Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile applications
•  Keep work areas neat and tidy to promote a positive image to customers.
•  Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
•  Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
•  Might be required to roam between branches and stores as per operational needs.
•  Any other related duties that might be required within the business.

Requirements

•  Prior work experience as a promoter or similar role.
•  Excellent customer service skills.

Skills & Competencies

•  Excellent Listening skills.
•  Excellent communication skills (verbal and written)
•  Must be results driven.
•  Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
•  Strong systems and sales knowledge