Description

Engage with potential clients via outbound calls and digital communication. Schedule and confirm high-value appointments with decision-makers. Follow up on leads and nurture client relationships to maximize conversions. Maintain accurate records of client interactions and scheduled meetings. Collaborate with sales and customer service teams to optimize the scheduling process.

Responsibilities

•  Handle outbound calls and digital communication to connect with potential clients.
•  Schedule and confirm high-value appointments with decision-makers.
•  Follow up on leads and manage client relationships to maximize conversions.
•  Maintain accurate client interaction records and scheduled meetings.
•  Collaborate with sales and customer service teams.
•  Meet and exceed performance targets.

Requirements

•  At least 1 year of experience in appointment setting, telesales, or customer engagement.
•  Exceptional verbal and written communication skills.
•  Confident phone manner with strong persuasion skills.
•  Ability to handle objections and maintain a positive client experience.
•  Strong organizational and time-management skills.
•  Basic computer proficiency and ability to navigate multiple systems.

Skills & Competencies

•  Communication (verbal and written)
•  Organizational skills
•  Time management
•  Customer engagement
•  Persuasion skills
•  Basic computer proficiency