Description

The role involves handling customer inquiries over the phone, answering inbound calls, making outbound follow-up calls, and providing accurate information about products and services. No prior experience is needed, and comprehensive training is provided.

Responsibilities

•  Answer inbound customer calls and make outbound follow-up calls
•  Provide accurate product and service information
•  Assist customers with inquiries and troubleshoot basic issues
•  Document call details and update customer records
•  Follow up on customer concerns to ensure satisfaction

Requirements

•  Strong communication skills
•  Ability to work remotely in a quiet environment
•  No prior experience required (training provided)

Skills & Competencies

•  Strong verbal communication skills
•  Active listening skills
•  Basic computer literacy
•  Ability to work remotely with a stable internet connection
•  Familiarity with CRM systems (training provided)