Description

This role is integral to ensuring a professional and comprehensive reception service for clients, listeners, visitors, and staff.

Responsibilities

•  Operate the central switchboard, answer and screen all incoming calls, and transfer to the relevant extensions.
•  Promptly deliver messages to the appropriate staff members.
•  Address general inquiries received via the switchboard.
•  Welcome visitors and clients warmly, offer refreshments and inform internal staff of their arrival.
•  Assist clients and listeners with telephonic queries.
•  Maintain a clean, professional, and organised reception area at all times.
•  Prepare, update, and distribute the station's telephone list.
•  Manage the booking of meeting rooms and ensure availability.
•  Assist with general administrative tasks, such as email meeting reminders and handling deliveries.
•  Log deliveries, process invoices, and manage courier services for prize distribution.
•  Support various departments by assisting with office supplies management, equipment maintenance, and logistical arrangements.
•  Coordinate with vendors and service providers to ensure smooth day-to-day operations.
•  Handle any additional tasks that contribute to efficiently running the office environment.
•  Actively contribute as a valued member of the HR team.
•  Positively support HR initiatives and station activities.
•  Take on ad hoc tasks as reasonably expected to meet organisational needs.

Requirements

•  Matric (NQF-4) or equivalent qualification.
•  1–2 years of prior experience as a Receptionist or in a similar role.
•  Excellent communication and telephone etiquette skills.
•  Proficiency in English is essential; familiarity with Afrikaans would be advantageous.