Description

As a General Assistant, you will play a key role in ensuring our customers have a pleasant shopping experience. You will assist customers in locating items, answering questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful attitude is essential in providing excellent customer service and promoting a positive image for our store.

Responsibilities

•  Share accurate information about products, help customers choose, and show how to use them.
•  Solve customer problems and make sure customers are happy with the service.
•  Greet customers, offer help, and answer questions with a positive and friendly attitude.
•  Tell customers about sales and special offers to make shopping better.
•  Ensure customer satisfaction through excellent service.
•  Handle cash and card payments, issue receipts, and process refunds and exchanges correctly.
•  Receive deliveries, organize products, and keep track of stock.
•  Put products on shelves neatly and make sure they are always available.
•  Quickly restock items that are sold out.
•  Properly dispose of store and storeroom waste and put it in the skip bin.
•  Assist with stock takes.
•  Follow safety, security, and environmental rules, policies, and procedures, including what to do in emergencies.
•  Cleaning of designated areas such as storeroom, kitchen etc.

Requirements

•  Communication Skills.
•  Customer Service Skills.
•  Food Safety Knowledge.
•  Attention to Detail.
•  Flexibility.
•  Basic Math Skills.
•  Teamwork.