Description

The Sales Learnership program aims to equip participants with theoretical knowledge and practical skills through comprehensive training, enabling professional growth and creating a foundation for future employment opportunities.

Responsibilities

•  Participate in classroom and on-the-job training aligned with program requirements.
•  Develop a strong understanding of the company's products, policies, and procedures.
•  Compile a detailed portfolio of evidence for submission to SETA.
•  Maintain logbooks for work-based learning and complete all required assessments.
•  Effectively utilize company systems and processes to ensure efficient workflows.
•  Build trust-based relationships with internal and external stakeholders.
•  Adhere to service level agreements and strive to improve client service quality.
•  Resolve client queries efficiently and provide recommendations to enhance service delivery.
•  Monitor turnaround times and quality standards to achieve client satisfaction.
•  Foster strong relationships within the team and promote teamwork.
•  Support and influence change initiatives while encouraging innovation.
•  Take ownership of career development and align personal growth with organizational values.
•  Identify and recommend cost-effective solutions to improve efficiency.
•  Escalate unresolved compliance issues for resolution.
•  Participate in risk identification and provide recommendations in relevant forums.

Requirements

•  Matric or NQF 4 qualification.
•  Mathematics or Mathematical Literacy: Minimum score of 40%.
•  English and one other South African language: Minimum score of 40%.

Skills & Competencies

•  Communication skills (written and verbal).
•  Customer service skills.
•  Data entry skills.
•  Proficiency in computer systems and applications.
•  Time management and attention to detail.
•  Understanding of digital tools and technologies.
•  Examining Information
•  Thinking Positively
•  Following Procedure
•  Interacting with People
•  Embracing Change
•  Upholding Standards
•  Articulating Information
•  Teamworking