Description

Within the iStore, our Concierge’s mission is discovering customers’ needs. You will be responsible for greeting customers and ensuring all customers are directed accordingly to receive efficient service.

Requirements

•  Completed Matric.
•  Sales Experience/Customer Service Experience.
•  Passionate about our products and assisting customers.

Skills & Competencies

•  Customer Focus, developing great customer relationships and providing the best solutions according to customer needs.
•  Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools.
•  Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action.
•  Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges.