Description

Ensure smooth operation of sales processes - obtain, capture and analyse daily sales figures and maintain sales information system and customer satisfaction.

Responsibilities

•  Download sales reports from the system into specific files
•  Update sales information systems
•  Analyse sales information and report to relevant staff
•  Maintain and update customer information
•  File all sales documentation
•  Attend to customer complaints
•  Attend to donation requests
•  Prepare weekly sales presentations on PowerPoint

Requirements

•  Grade 12 or equivalent
•  FMCG experience in sales and customer service
•  Computer literacy (MS Word / PowerPoint / Excel
•  Problem-Solving Skills

Skills & Competencies

•  Customer-centric Attitude
•  Strong Communication Skills
•  Team player with a positive attitude