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Receptionist

Receptionist

Company: Peermont Global

Salary: Market Related

Location: Secunda, Mpumalanga

Closing Date: Not Specified

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Description

To provide a seamless, smooth, warm and efficient service in the Reception/Guest Services area of the Hotel through checking in and checking out guests, settling all guest related queries, requests, problems and complaints whilst maintaining Hotel Policy and Procedures, Rules and Regulations.

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Responsibilities

To check guests in on arrival.
To check guests out on departure.
Manage Guests’ room accounts.
Follow daily standard procedures.
Take and direct telephonic enquiries and respond accordingly.
Manage and execute customer service
Responsible for role administration
Contribute towards effective and harmonious working environment
Attend required training and development

Requirements

Grade 12

Skills & Competencies

Good interpersonal skills will be essential.
Knowledge of Fidelio would be an advantage.
Computer literacy would be an added advantage

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