Description

Provide efficient and effective administration support to ensure the smooth running of a functional area.

Responsibilities

•  Manage costs / expenses within approved budget to achieve cost efficiencies.
•  Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
•  Resolve all customer queries efficiently, and within agreed timelines.
•  Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
•  Resolve all customer queries efficiently, and within agreed timelines.
•  Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
•  Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
•  Comply with governance in terms of legislative and audit requirements.
•  Set up and maintain filing systems for the business unit to ensure efficient service is provided.
•  Maintenance of all administrative processes for the department's operational activities.
•  Provide efficient and effective administration support to ensure accuracy in the functional area.
•  Provide timeous and accurate management information.
•  Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
•  Manage own development to increase own competencies.