Description

Develop, manage, and implement lead generation strategies to improve customer engagement and sales performance. Responsible for generating leads across multiple platforms whilst improving on already established lead activities which currently utilize databases, 3rd party lead providers, sms’, email, social media, digital & SEO. The successful candidate should have a natural tendency to find and engage potential customers to build a stronger, deeper sales funnel.

Responsibilities

•  Provide assistance and support on administrative tasks.
•  Provide telephonic and email support to all clients.
•  Confirm that the claim information is correct and valid.
•  Assist with Updating policy information on the system when information changes.
•  Assist with telephonic queries in a professional and efficient manner.
•  Assist with checking the status of the policy & receipt of premium (current and up to date), to facilitate claim processing.
•  Ensure the principles of TCF (Treating Customers Fairly) are embedded in all customer interactions.
•  Responsible for capturing claims correctly and accurately.

Requirements

•  3 Year National Diploma or Degree in Business administration from a public tertiary institution.
•  Certified copy of your ID.
•  Certified copy of Academic Transcript.
•  Must be an SA Citizen between the ages of 18-35 years old.
•  Your CV and motivational letter.
•  Must have not previously done an internship prior (SETA/ Government)

Skills & Competencies

•  Written and verbal communication skills.
•  Interpersonal skills.
•  Detail orientation.
•  Desire and potential to learn.
•  Self-Motivated.
•  Prioritize tasks as needed.