Description

To provide a sales, promotion, communication, and administrative service to clients with

clearer communication and effective administration; to the extent necessary for the

organization to achieve its objectives.

Responsibilities

•  Prompt and professional answering and handling of incoming telephone calls in
•  accordance with laid down company standards.
•  Accurate recording of client information on company’s computer system (Delfin)
•  Prompt and effective handling of any complaints received from clients, other branches
•  and Head Office.
•  Prompt and effective handling of any enquiries regarding payments (eft, Allps, Nupay,
•  etc.)
•  Assisting with checking and capturing of Nupay reports and follow up on failed
•  transactions
•  Assisting with minimizing of Bad Debt
•  Daily Balancing of Cash Box
•  Assisting with accurate completion of Daily, Monthly and other reports required from
•  Head Office
•  Assisting with reconciliation of all Client accounts (updating file notes regularly)
•  Accurate maintenance of administration records including the keeping of all information required relating to issuing of loans
•  Proper and accurate operation of company computer systems and processes in accordance with procedures laid down by the company from time to time.
•  Marketing and Product Sales

Requirements

•  Matric
•  1 year experience in a working environment

Skills & Competencies

•  Analytical skills
•  Attention to detail
•  Results-orientation
•  Target driven
•  Ability to perform duties efficiently and effectively without full-time supervision