Description

The ATM Admin Clerk will support the National Reconciliations Manager by managing data entry, maintaining accurate logs of branch and operational issues, and escalating problems as needed. Responsibilities include sorting and verifying data, daily communication with branches and staff, and responding to client queries. The role involves tracking missed or failed services and ensuring accurate reporting.

Responsibilities

•  Reporting to Manager: National Reconciliations Manager
•  Inputting and managing data and performing data entry.
•  Daily communication with branches and HO staff with regards to all operations issues.
•  Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
•  Prepare and sort data before entering it
•  Verify the accuracy and completeness of data
•  Other related activities as instructed by NR Manager
•  Working on daily missed services / failed services.
•  Keeping a log of all issues
•  Responding to client queries
•  Data capturing and sorting as well as checking that all information received is accurate.

Requirements

•  Good MS Excel, Word and Outlook skills
•  Good administrative skills and discipline
•  Be able to manage effectively to work towards daily deadlines
•  Good interpersonal skills to deal with positions ranging from branch tellers to client management.
•  Good time management.
•  Attention to detail.