Description

To plan, manage and monitor the implementation of claims management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Responsibilities

•  Assess and/or process claims following standard operating procedures
•  Handle all customer interactions professionally and efficiently
•  Provide support to customers and team as required to ensure team performance on an ongoing basis
•  Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Requirements

•  A qualification in Business, Commerce and Management Studies (Required)