The Receptionist will be responsible for greeting visitors, managing incoming calls, and responding to customer inquiries. This role requires a professional demeanor, strong communication skills, and the ability to handle multiple tasks efficiently. The Receptionist will ensure a welcoming atmosphere while providing excellent customer service and maintaining effective self-management.
Responsibilities
Respond to internal and external customer inquiries via telephone.
Greet and welcome all visitors to the reception area in a warm and professional manner.
Manage self-performance and take ownership of tasks effectively.
Requirements
Grade 12/Matric.
Proficient in computer applications.
Strong verbal communication skills in the relevant business language.
Professional conduct and customer service orientation.
Ability to demonstrate sound judgment, attention to detail, and resilience under stress.
Initiative, rule orientation, assertiveness, and punctuality are essential.
Excellent telephone etiquette and professional communication skills.
Employment Echo