Deliver excellent customer service to every customer.
Establish customer needs and use technical knowledge to demonstrate benefits.
Close sales and secure add-on sales.
Monitor daily sales against individual budget regularly.
Replenish footwear, apparel, and accessories from the storeroom daily.
Minimize shrinkage by zoning the store, acknowledging customers, and following changing room policy.
Ensure stock entries in the POS systems are accurate.
Process deliveries by checking quantities against invoices, tagging, hanging, pricing products, and recording in the POS System.
Process customer orders.
Maintain store housekeeping daily, including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area, and tidying changing rooms.
Assist the manager with opening and closing the store.
Take responsibility for your training.
Ensure you have an allocated buddy initially and learn from them.
Attend quarterly training sessions and complete assessments.
Receive monthly feedback from your manager.
Set up monthly meetings with your store manager to discuss progress through the Hey Dude rookie pack.
These steps are essential for eligibility for promotions.
Maintain stock presentation according to store standards.
Ensure sizes are replenished.
Assist the team in changing windows and mannequins fortnightly.
Ensure POS materials are stored properly to avoid damage.
Employment Echo
