Description

The Lead Converter will be responsible to validate leads and confirm if client is interested in a quote confirmed leads will be loaded and allocated to a sales consultant to quote and close Loading of messages

Requirements

•  Minimum Matric/equivalent
•  FAIS accreditation will be highly advantageous
•  Previous call centre experience preferably in a client centric or sales environment will be advantageous

Skills & Competencies

•  Client service oriented
•  Attention to detail / Quality oriented
•  Deadline and results oriented / Work standards
•  Enthusiastic and passionate about the job and the company
•  Effective at planning and organisation / Work management
•  Teamwork / Collaboration
•  Judgment / Problem solving
•  Adaptability
•  Integrity
•  Tolerance for stress
•  Interpersonal and communication skills
•  Negotiations
•  Keyboard skills
•  Administration skills
•  Influencing
•  Practical learning
•  Computer literacy