Description

To act as the link between the customer and the company, between the drivers and the company, and between the sales reps and the company in order to ensure effective service levels with regard to order taking.

Responsibilities

•  Pre-Invoicing of orders.
•  Printing and checking of load sheets.
•  Printing of Invoices.
•  Other Adhoc duties as required.
•  Capture all drivers and customer orders on mosaic.
•  Ability to communicate on all levels and with customers.
•  Detail orientation.
•  Ability to handle pressure.
•  Building customer loyalty.
•  Ability to handle customer complaints forward to correct person to action.

Requirements

•  Matric/equivalent.
•  Mosaic experience.
•  6-12 months Telesales experience.
•  Detail orientation.
•  Team player.
•  Excellent communication skills.
•  Computer Literacy.