Description

As the Second In Charge at Signature Cosmetics, you’ll be responsible for creating a welcoming and engaging experience for customers, driving sales targets by motivating the team, and maintaining high visual and operational standards. Key duties include managing stock levels, handling point of sale procedures, ensuring store cleanliness, and promoting beauty products. A passion for cosmetics, strong customer service skills, and a hands-on attitude are essential for success in this role.

Responsibilities

•  Create a welcoming, inspirational, and personalised experience for all customers.
•  Drive sales and turnover by motivating and inspiring the team members to achieve sales targets.
•  Ensure visual merchandising standards create a beautiful store experience.
•  Maintain a clean, neat, and tidy and fully replenished sales floor.
•  Ensure stock levels, stock losses, and shrinkage are effectively managed.
•  Ensure all products are correctly priced with relevant Price stickers and/or signage.
•  Ensure that stock take and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager.
•  Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager.
•  Ensure all store standards and operations policies and procedures are adhered to.
•  Effective execution of all operational activities within the store.

Requirements

•  A matric, grade 12 or equivalent certificate.
•  A passion for cosmetics, retail, and customer service.
•  Knowledge of beauty and skincare products.
•  Strong customer service orientation.
•  A strong work ethic and hands-on attitude.
•  Ability to work a flexible schedule to meet operational needs.
•  Basic proficiency with email and Excel.
•  Good communication skills.
•  Ability to remain calm and pleasant in pressurised situations.
•  Ability to stand for long periods of time.
•  Ability to demonstrate and promote products.
•  Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more.