Description

Fedics in search for a Wardhostess who works individually on patient wards. The hostess will serve breakfast, lunch, supper and snacks in a very busy, fast paced environment.

Responsibilities

•  Ensure that patients have ice water at all times.
•  Urns to be full at all times and turned on.
•  Serve patients with tea/coffee and alternative snacks.
•  Menu cards to be filled in correctly with choice of patient.
•  Menu cards to be returned to kitchen as soon as possible.
•  Diet list to be updated before meals.
•  Diet alterations should be brought to attention immediately.
•  Trolley’s to be taken from kitchen to wards, orderly and returned after serving patients with meals.
•  Check trays are complete before placing in trolley and before setting in front of patient. Incomplete trays are unacceptable.
•  Patients meals are served on trays but trays are to be removed immediately after patient has eaten.
•  Cutlery must be washed after every meal. Strict controls to be kept by ward hostess.
•  Cutlery always served in cutlery bags.
•  You are responsible for cutlery used in the ward & this is to be locked away when not in use. The cutlery is your own responsibility.
•  The ward kitchen must be neat and tidy at all times. No trays are to be left in ward kitchen after meal has been eaten - bring immediately to fedics kitchen.
•  Ward hostess’ are to be neat, clean & tidy at all times. Must always be in full uniform and up to fedics standard.
•  Private patients will receive in addition: o the morning news paper of their choice o refreshment for direct family member visiting o receive Healthwise chocolate with evening tea or coffee o be able to order meal from a la carte menu.

Requirements

•  Matric.
•  Previous experience in a hospital environment would be be Advantageous.

Skills & Competencies

•  Ability To Work in a pressurised environment.
•  Good Communication Skills at all Levels.
•  Knowledge of Fedics Hygiene & Quality Standards.
•  Well Presented, Neat & Professional Image.
•  Motivated self – starter.
•  Able to operate with little Supervision.
•  Flexible in terms of Working Hours – weekends/ public holidays (7 day operation).