Description

You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.

Responsibilities

•  Restock merchandise as needed to ensure maximum sales.
•  Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously.
•  Ensure stock on shelves has not reached sell-by date.
•  Ensure the full range of products is on the shelves at all times.
•  Facilitate rotation of stock on a regular, FIFO basis.
•  Report low stock levels, out-of-stock items, damaged stock and expired stock to management.
•  Assist with counting of stock files and general stocktaking.
•  Adhere to Dis-Chem’s operating standards, store layout and planograms.
•  Ensure boxes are flattened after unpacking stock, and taken to the designated area.
•  Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
•  Report all price discrepancies to management.
•  Keep abreast of current and new products.
•  Ensure merchandising displays are built, faced up, stocked and maintained.
•  Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor.
•  Assist with loading and off-loading of stock.
•  Ensure items without barcodes are clearly marked.
•  Assist with back shopping.
•  Assist in training of new staff.
•  Provide friendly, helpful and courteous assistance and advice to all customers.
•  Ensure all out of stock queries from customers are followed up with the customer service out of stock list.
•  Ensure all customer stock queries are dealt with and resolved.
•  Ensure the correct uniform and badge are worn at all times.
•  Minimise any losses by handling all merchandise carefully.
•  Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations.

Requirements

•  Grade 12 / Matric.
•  Up to 6 months’ retail experience.
•  Computer literate – MS Office.
•  Willing and able to work retail hours.
•  At least 1 year retail experience (advantageous).