Description

To provide administrative support to the Unit Manager (and the Nursing team) of an allocated unit thereby contributing to the overall success of the unit and achieving both internal and external customer expectations.

Responsibilities

•  Assist the Unit Manager with the drawing of patient statistics /reports, as and when necessary.
•  Maintain the patient register (Patient list and white board) to ensure it is up-to-date and accurate by documenting admissions and discharges to the unit – this involves reconciling the white board with the SAP system every 2 to 4 hours.
•  Request Unit Manager to approve patient movements/Ensure that patient stickers are available daily.
•  Maintain the filing system by ensuring that the filing of documentation (patients’ documents, minutes and audit documents, for example) is completed.
•  Conduct cycle counts and ensure that all stock received in the ward is bar coded.
•  Ensure patient credits are done daily.
•  Perform any reasonable administration task on instruction from the Unit Manager.
•  Answer the unit telephone in a friendly and professional manner and ensure that patients (and others) receive their messages.
•  Ensure that patients and customers are aware of the patient experience feedback system (MyVoice) and know how to utilize this service.
•  Stock Control.

Requirements

•  Relevant Clinical / Administrative Qualification at NQF level 5.
•  0 to 1 year administration experience.
•  Computer proficiency – MS Office.