Description

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Responsibilities

•  To drive sales of the store through cross and up selling.
•  To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
•  To create an appealing shopping environment for customers.
•  To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
•  To increase profitability and brand loyalty with customers.
•  To ensure continuity of excellent customer service.

Requirements

•  Matric/Grade 12 (essential).
•  Experience in cosmetics.
•  Retail in sales or service environment (desirable).
•  Good understanding of retail principles.
•  Be able to interact with customers effectively.
•  Ability to apply selling skills.
•  Computer literate.
•  Good understanding of stock management principles.

Skills & Competencies

•  Communication skills.
•  Customer service skills.
•  Listening and interpersonal skills.
•  Problem solving ability.