Description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

Responsibilities

•  Checking guests in and out of the hotel.
•  Maintaining guest accounts and processing guest transactions during their stay.
•  Dealing with any and all special needs or requests from guests during their stay.
•  Assisting with reservations for guests as and when required.

Requirements

•  Matric.
•  Hospitality Qualification or Similar.
•  1 – 2 Years Receptionist experience.
•  Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel).
•  Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations.
•  Ability to work as part of a team, as well as independently.