To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels.
In doing so, gain the knowledge, skills and experience required for service consulting.
Requirements
No experience required but individual needs to hold a Grade 12 National Certificate.
Some client service experience within a retail/ financial/ banking environment (advantageous).
Basic calculations.
How to engage with people.
Clarity and understanding of own aspirations, being ambitious and keen to learn.
Knowledge of bank branch environments (advantageous).
Knowledge of Capitec Bank products and business processes (internal) (advantageous).
Skills & Competencies
Communications Skills.
Computer Literacy (MS Word, MS Excel, MS Outlook).
Employment Echo
