Description

Are you passionate about delivering exceptional customer experiences in a fast-paced environment? Do you thrive in a vibrant atmosphere where every day brings new challenges and opportunities? If so, we want you on our team!

Responsibilities

•  Answering incoming calls and processing e-mails received from clients.
•  Helping and serving our clients by resolving their queries in accordance with our Client Care processes.
•  Giving skincare and product advice
•  Liaising with Logistics and our courier service providers.
•  Pitching offers and processing orders.
•  Investigating queries.
•  Many other ad hoc administrative duties.

Requirements

•  Completed Degree or 2-year Diploma.
•  Excellent telephone manner.
•  Outstanding communication skills.
•  Excellent time management skills.
•  Patience, empathy, and good listening skills.
•  Expert in multi-tasking.
•  Positive attitude.
•  Perform well under pressure.
•  Fully bilingual in English and one other South African language.