Description

To assist patients in all aspects of the admissions and discharge process in a professional manner, preventing financial risks to the organization and meeting and exceeding client expectations.

Responsibilities

•  Attending to all patients and customers’ needs in a professional manner.
•  Provide information to patients on all aspects of bookings and admissions as per Clinix standards.
•  Obtain all required information and documentation from patients on admission i.e. Identity document and current/valid Medical Scheme card, as per the company policies and procedures.
•  Capture all the required patient information on admission accurately.
•  Complete the discharge process, as and when necessary.
•  Deliver a customer-focused admissions experience in as efficient a manner as possible.
•  Identify and prevent financial risks to the organization by adhering to Company policies and procedures, for example the collection of co-payments and private patient estimate payments on admission.

Requirements

•  Administrative Qualification / NQF Level 5.
•  1-2 years’ experience in general office administration.
•  Health-related qualification/certificate (advantageous).
•  Knowledge of ICD codes.
•  Knowledge of medical / clinical terminology.
•  Advanced Computer Literacy.
•  SAP will be an advantage.