Description

To maximise the profitability of the ATM's under their responsibility through ensuring that the availability of these machines meets the Bank's performance expectations whilst adhering to the highest standards and functionality.

Responsibilities

•  Self Service Devices availability measured by means of the ATM/ADT reports and benchmark % uptime agreed. (excluding uncontrollable downtime due to mechanical defects).
•  Provide feedback on the performance of vendor service SSD devices and sites e.g. SBV, BTYES, BMS, DIEBOLD and CLEANERS.
•  Conduct monthly cash and alarm checks on ATM/ADT devices to ensure that all ATM/ADT failures and site inefficiencies are reported immediately and ensure that strict SSD cleanliness standards are adhered to and monthly look and feel checklist are completed.
•  Comply with governance in terms of legislative and audit requirements, policies, process and procedures required for the Self-Service Devices.
•  Manage own development to increase own competencies.

Requirements

•  Minimum Qualification: Grade 12.
•  Preferred Qualification: National Certificate NQF 5 120 credits.
•  Experience: The ability to self-manage and self-motivate is essential.
•  Ability to work with cash accurately.
•  Driver’s license (no endorsements).
•  Basic technical skills.
•  Minimum of 1-year experience with all aspects of ATM routine maintenance is essential.
•  Candidate must reside in Gauteng South.
•  Custodian will be servicing FNB offsites ATMs .