Description

We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.

Responsibilities

•  Handle customers in a customer-centric manner.
•  Achieve individual sales targets.
•  Manage cellular and credit administration.
•  Process transactions and handle cash-ups.
•  Demonstrate effective self-management and teamwork.
•  Maintain security and housekeeping standards.
•  Perform reception and switchboard duties.

Requirements

•  Matric qualification.
•  Strong numeracy skills and ability to handle money.
•  Computer literacy, particularly in MS Office (Word, Excel).
•  Keen attention to detail.
•  Strong interpersonal and communication skills, both written and verbal.
•  Ability to work effectively in a team.
•  Professional telephone etiquette.
•  Target-driven with a customer-centric approach.
•  Practical experience in financial and administrative roles.
•  SAP experience is advantageous.
•  Experience in cellular and credit vetting.
•  Knowledge of relevant company policies, practices, processes, and systems.
•  Conscientious and trustworthy, with a high level of integrity.
•  Ability to detect fraud.