Description

As a Receptionist, you will play a crucial role in maintaining our professional image by warmly welcoming guests and clients, efficiently managing incoming calls, and facilitating seamless coordination of meetings and conferences. This front-house role requires impeccable organisational skills, a friendly demeanor, and clear communication abilities.

Responsibilities

•  Greet and welcome guests and clients with professionalism and warmth.
•  Answer incoming calls, provide information, and transfer calls to appropriate departments or individuals.
•  Manage and maintain a tidy and organised reception area.
•  Coordinate and schedule meetings, appointments, and conferences.
•  Book and manage meeting rooms, ensuring they are set up and equipped as needed.
•  Monitor and respond to emails and inquiries in a timely manner.
•  Assist with administrative tasks such as data entry, filing, and maintaining records.
•  Handle incoming and outgoing mail and packages.
•  Collaborate with other departments to ensure smooth operations and exceptional guest experience.

Requirements

•  Completed Grade 12.
•  Proven experience as a Receptionist or similar role.
•  Excellent verbal and written communication skills.
•  Proficient in Microsoft Office Suite (Word, Excel, Outlook).
•  Strong organisational skills with the ability to multitask and prioritise.