Description

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Store in Maponya Mall, Soweto. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

Responsibilities

•  Escalate serious and unresolved customer complaints to the manager.
•  Provide a high level of customer care and service.
•  Demonstrate products through makeovers, cosmetics demonstration, spray promotions, and/or activities.
•  Manage stock levels according to Dis-Chem procedures – report on short, damaged, and expired stock to the manager.
•  Ensure merchandising and displays are set up attractively.
•  Maximise store income by achieving department, brand, and vendor sales.
•  Keep up to date regarding products, brands, and the retail industry.
•  Be responsible for all cosmetics, fragrances, and beauty house promotions.
•  Manage salon appointments.
•  Adhere to Dis-Chem policies and procedures, SOPs, and health and safety rules and regulations.

Requirements

•  Grade 12 / Matric.
•  Retail experience as a sales consultant.
•  Computer literate.
•  Willing and able to work retail hours.
•  Cosmetic, fragrance and/or beauty experience (advantageous).
•  Strong command of English (written and oral).
•  Be a team player.
•  Provide excellent customer service.
•  Understand stock reports and sales (target and commission calculations).
•  Work according to a task schedule.