Description

To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.

Responsibilities

•  Perform cash desk function.
•  Cash control and banking processes are followed daily.
•  0 cash variances maintained.
•  Manual transactions accurately recorded.
•  Stock management processes are followed daily.
•  Customer orders are followed up.
•  Weekly stock counts are conducted accurately.
•  Store room department in good condition.
•  Shoe pairing exercise is completed weekly.
•  Provide excellent customer service.
•  Internal & external customer relationship building.
•  Maintain good customer relationships.
•  Product knowledge.

Requirements

•  Complete Matric/Grade 12.
•  Minimum 1 years’ retail experience.
•  Retail administration disciplines.
•  Stock & cash management.
•  Product knowledge.
•  Sales knowledge and selling skills.
•  Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies.
•  Numerical ability.