Description

Signature Cosmetics is looking for a dedicated and customer-oriented Shop Assistant to join our team. The successful candidate will create a welcoming and personalized experience for all customers, drive sales, maintain visual merchandising standards, and ensure smooth store operations.

Responsibilities

•  Provide a welcoming, inspirational, and personalized experience for all customers.
•  Motivate and inspire team members to achieve sales targets and drive turnover.
•  Maintain visual merchandising standards to create a beautiful store experience.
•  Keep the sales floor clean, neat, tidy, and fully replenished.
•  Manage stock levels, stock losses, and shrinkage effectively.
•  Ensure all products are correctly priced with relevant price stickers and/or signage.
•  Check stock take and cycle count variance reports, investigate variances, and escalate stock shortages or unbalanced stock information to the Area Manager.
•  Adhere to point of sale and banking procedures, raising any concerns with the Area Manager.
•  Comply with all store standards, operations policies, and procedures.
•  Execute all operational activities within the store effectively.

Requirements

•  Matric, grade 12, or equivalent certificate.
•  Passion for cosmetics, retail, and customer service.
•  Knowledge of beauty and skincare products.
•  Strong customer service orientation.
•  Strong work ethic and hands-on attitude.
•  Ability to work a flexible schedule to meet operational needs.
•  Basic proficiency with email and Excel.
•  Good communication skills.
•  Ability to remain calm and pleasant in pressurized situations.
•  Ability to stand for long periods.
•  Ability to demonstrate and promote products.
•  Ability to create a buzz in the store to motivate the team and encourage customer loyalty.