Description

Verify and validate credit agreements in compliance with legislation, internal credit policies, procedures, and ad-hoc management directives.

Responsibilities

•  Ensure adherence to legislative acts and internal company policies, practices, processes, and procedures in line with agreed SLA’s.
•  Assess credit applications accurately and efficiently.
•  Maintain sustainable service excellence.
•  Exhibit effective self-management and teamwork.

Requirements

•  Proficient in computer literacy.
•  Basic knowledge of MS Excel and MS Word.
•  Familiarity with SAP and other relevant systems and processes.
•  Understanding of relevant legislation (CPA, NCA, etc.).
•  Knowledge of credit granting principles.
•  Basic business acumen.
•  Credit product knowledge.
•  Comprehensive knowledge of JD Group policies, practices, processes, and systems.
•  Understanding of the JD Group Vision and Mission.
•  Adherence to ethical responsibilities.
•  Excellent telephone etiquette and voice quality.
•  Strong listening, written, and verbal communication skills.
•  Proficiency in conflict management and query handling.
•  High emotional intelligence and risk assessment skills.
•  Ability to process applications within set time and accuracy parameters.
•  Strong mathematical skills.
•  Drive and energy to perform effectively.