Accelerate is a youth development program in either hospitality management or professional cookery that spans over a period of 3 years. It is aimed at South African nationals; and is designed to successfully drive increased levels of engagement and interest into this ever-growing sector. The objective of Accelerate is to ensure that each individual receives development, both practical and formal academic, to serve as a foundation for their career in hospitality.
A requirement to apply for the Accelerate Program is a year of practical working experience in a hotel. If the individual completes the year of working experience with a hotel that forms part of Marriott, the individual is referred to as an Orientation Trainee. The purpose of the Orientation year is for the candidate to obtain realism of career choice and suitability for the industry; before applying and committing to the 3-year long program. Completing the Orientation year is not a guarantee that the candidate will be accepted onto the 3-year long program and candidates will be required to apply for 1st year intake towards the end of their Orientation year.
During the Orientation year, Hospitality Management Trainees work in all the different departments of the hotel and Professional Cookery Trainees work in all the different sections that form part of, or contribute to, a hotel kitchen operation. This is to gain practical insight into hotel operations and to decide whether to apply for the 3-year long program.
Responsibilities
Orientation Trainees are required to follow all company policies and procedures.
Ensure uniform and personal appearances are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others.
Listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 5kg without assistance.
Stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested.
Requirements
Must be a South African citizen by birth
Must be between the ages of 18 and 22; and not turn older than 22 in the year being applied for
Matric (Grade 12) certificate or equivalent accredited NQF or NCV Level 4 qualification
Must have passed all 7 Matric (Grade 12) subjects; preferably each subject must be achieved at 50% and higher
Candidates that do not meet the required Matric results will be reviewed on a case by case basis
Only applicants that do not have any post Matric / NQF 4 / NCV 4 qualifications will be considered
Skills & Competencies
Excellent written and verbal communication skills
Self-directed and able to work without supervision
Team player – works well as an individual and with co-workers
Energetic and eager to tackle new projects and ideas
Highly self-started, motivated individual who thrives in a multi-tasking, fast paced environment
Passionate about hospitality industry and the ability to make things brilliant
Punctual and strong organizational skills
Flexible in working different shifts, like: AM, PM and during the nights
Employment Echo
